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Find answers to common questions about our products, services, and policies.
Frequently Asked Questions
Find answers to common questions about shopping with Tamoo.
How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 7–12 business days. Tracking details are emailed after dispatch.
Do you offer free shipping?
Yes. We offer free standard shipping across the United States on eligible orders.
What is your return policy?
You may request a return within 15 days of delivery for eligible unused items in original packaging.
When will I receive my refund?
Approved refunds are processed to the original payment method within 3–7 business days after inspection.
Can I cancel my order?
Orders may be cancelled before processing or shipment. Contact us immediately after placing your order.
How can I contact Tamoo?
Email sales@tamoo.shop or call +1 (773) 710-3990. We're happy to help.
Contact Us
https://tamoo.shop
sales@tamoo.shop
7 Maple St, Flagler Beach, FL 32136, United States